To provide services designed to meet the physical, social, and emotional needs of domestic violence and sexual assault victims by providing immediate, short, and long-term assistance. Our goals are:
To decrease the impact of domestic violence and sexual assault on primary and secondary victims.
To present information and support to victims and their families that allows them to make choices that are most appropriate for his/her own needs.
To recognize limitations in the services offered by our agency and take responsibilities in working closely with referral agencies for effective management of victims and their families
To promote stabilization and emotional health
VICTIM SERVICES WITHOUT AN APPOINTMENT/AFTER HOURS
The Crime Victim Assistance Center DOES NOT require a prior appointment to receive services and the Crisis Center hotline (254 629 3223 / 888 686 3222-TTY/Toll Free) is available 24/7 for survivors of sexual violence to provide immediate, confidential, non-judgmental support, crisis intervention, information and referrals.
SERVICES PROVIDED INCLUDE
Individual and/or group life skills programs
Transportation to shelters
Legal advocacy, law enforcement accompaniment and court accompaniment
Accompaniment & transportation to hospitals/medical appointments
24 Hour in person/over the phone crisis intervention services are provided to adults survivors of both stranger and non-stranger sexual assault.
Professional counseling and support to victims of violence
Access and referrals to county, statewide, and national service agencies
Primary prevention education seminars for community and school districts
A safe place for clients to meet during court appearances.
Training for volunteers and local service agencies to prepare them for responding to victims
CONFIDENTIALITY
The ECCC defines confidentiality as the assurance that access to information regarding a client shall be strictly controlled to the ECCC and its program staff, and that no information will be used for purposes other than those set out in the release of information form signed by the client. In compliance with current confidentiality laws in Texas and limits of confidentiality under the law, agency staff and volunteer advocates are mandated to report:
Abuse or suspected abuse of children, elderly, and people with disabilities.
If in the course of client assistance an ECCC staff or volunteer advocate becomes aware of any person’s planning to commit suicide or homicide, proper steps will be taken to insure the safety of that individual and/or others.
If the client’s records are subpoenaed through a court of law.