The Crime Victim Assistance Center DOES NOT require a prior appointment to receive services and the Crisis Center hotline (254.629.3223/888.686.3222-TTY/Toll Free) is available 24/7 for crisis intervention, personal advocacy, accompaniment, information and referral, safety planning, and transportation during and after regular business hours (8AM-5Pm Mon-Fri).
The ECCC defines confidentiality as the assurance that access to information regarding a client shall be strictly controlled to the ECCC and its program staff, and that no information will be used for purposes other than those set out in the release of information form signed by the client. In compliance with current confidentiality laws in Texas and limits of confidentiality under the law, agency staff and volunteer advocates are mandated to report:
To provide services designed to meet the physical, social, and emotional needs of domestic violence and sexual assault victims by providing immediate, short, and long-term assistance. Our goals are: